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(More customer reviews)I also have a problem with the printer creasing envelopes. It appears to shift the flap of the envelope slightly while feeding it through the fuser and the heat and pressure causes another crease about 1/8" offset from the original one.
I returned the first unit that I ordered because of a loud squeaking noise that developed while printing. The second unit also squeaks somewhat (Certainly more than my old mfc-8820D), but it doesn't sound like it's dragging a cat through the manual feed slot.
There's a big difference between this unit and my MFC-8820D in the scanning area. On my old printer, I could input an email address on the screen and it would forward the document to that address. This guy requires you to select a network computer and then sends the document there. A memory resident program needs to be running on the computer to process the received document...which is a worthless waste of memory space about 99.99% of the time when the computer is doing it's normal job. The memory resident process also conflicts with some HP network printer software and crashes on a couple of our systems, thus rendering them unusable with this scanner. Needless to say, the old way of doing it was much better.
In retrospect, and despite the 145,000 pages printed, I probably should have spent the $300 to replace the fuser on my 8820D instead of getting this unit. This one is much faster, but the other trade-offs - the lack of duplexing (known at the time of ordering, but the 8860DN wasn't yet shipping) and the dumbing down of the scanner firmware (unknown until received) are serious handicaps.
Oct 30, 2006 update - After about five month of use and about 20K pages printed, my printer is in the shop being repaired. The printer started making loud snapping sounds, like plastic gears stripping, whenever a page was printed...except that the paper jammed every time. The guy in the service center said that he has another identical printer in for repair and that it's the fuser unit that's shot. That would be easy to fix, except that they're on back-order and won't be available for a while. Sigh. I think my next printer will be an HP.
November 14, 2006 - I have to give Brother Service credit. 1000 pages post-repair and my machine broke again. They're shipping me a new printer. This will be my second replacement unit...hopefully this unit will be more solid as my warranty runs out in April.
November 25, 2006 - update - The replacement unit not only shifts the flap on envelopes, it puts creases all over them, rendering them completely unusable for any purpose. If there was a way to totally unwind this purchase, I would in a second. On the other hand, since design of this unit appears to have all the reliability of an alcoholic after a weekend on the town, I purchased the one year extended warranty.
February 10,2007 - update - Well, the machine is now starting to make loud snapping sounds whenever the paper tray is filled up to the full line. It also jams and refuses to feed paper whenever that happens. The solution (so far) is to only fill the paper tray half-full.
I really dislike this piece of junk...so much so that I bought HP for my new offices.
May 13, 2008 - final update - After limping along in the old office for the last year, the Brother finally died (again). The big question is whether to take it to recycling yard, where they would gently take it apart and salvage the parts, or take it to the local car crusher and watch it receive what it deserves. Alas, my ecological side is coming through and I'll recycle it. Oh well, it would have made a great YouTube video...
Click Here to see more reviews about: Brother MFC-8460N Network All-in-One Laser Printer
The MFC-8460N has a convenient flatbed design that accommodates either single sheets or bound documents for copying, faxing, or scanning. With the ability to function as a digital copier, the unit supports reduction and enlargement of documents from 25 to 400 percent in one percent increments, makes up to 99 copies, and includes sorting functionality. Copies up to legal size can be made from both the glass and the automatic document feeder. Print and copy speeds up to 21 pages per minute keep up with busy offices, while outstanding resolution of up to 1,200 x 1,200 dpi gives each document exceptional legibility.
As a full-function stand-alone fax machine, the MFC-8460N supports up to 340 total speed dial locations, and also incorporates dual access and broadcast faxing features. It stores up to 600 pages for Quick Scan faxing or out-of-paper fax reception. Stand-alone fax and copy operation is standard, so no computer is required.
When operating as a scanner, the unit is capable of color scanning up to 9,600 dpi interpolated resolution (up to 600 x 2,400 dpi optical). For Windows and OS X 10.2.4 or greater based users, there is an easy-to-use "scan to" button for scanning directly to an FTP site, image application, OCR, E-mail application or file. Save time and reduce errors with instant direct access through your network connected MFC-8460N to a virtually infinite number of e-mail and fax addresses stored in your LDAP network address books. Simply use the large, clear 5-line LCD display on the MFC-8460N's control panel to view the contacts stored in your network address books and scroll to select the address you need. Then you can quickly send faxes and Internet faxes to your selection, and perform scan-to-e-mail-address functions.
The MFC-8460N provides the ability for an administrator to set various levels of password protected access to certain features, for each of up to 25 different users per machine. Through this feature, you can restrict specific employees such as part-time workers or interns from access to scan-to-e-mail functions or other avenues for sending data outside your walls.
The color scanner function comes bundled with document management and OCR software. ScanSoft PaperPort SE with OCR software is available for Windows and Presto! Page Manager is available for Mac users. The MFC-8860DN is also supplied with built-in wired Ethernet networking. The unit is compatible with both PC and Mac operating systems (Windows 98/NT4.0/2000/Me/2000/XP and Mac OS 9.1-9.2, OS X 10.2.4 or greater). Standard emulations of PCL6 and BR-Script3 (PostScript3) are included as well. Brother provides a one-year warranty, covering parts and service.
What's in the Box Multifunction unit, paper tray, multipurpose tray, TN540 Standard Yield Toner Cartridge (3,500 Pages), DR510 Drum Unit (20,000 Pages) CD-ROM with drivers and utilities, printed user's guide, warranty information
Click here for more information about Brother MFC-8460N Network All-in-One Laser Printer
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