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(More customer reviews)THE HUNT FOR THE PERFECT ALL-IN-ONE OFFICE MACHINE!
Like one of the other reviewers here, I am in real estate and needed a multifunction machine that used color laser printing instead of inkjet.
But the major consideration for me was a Scan-to-Email (PDF) functionality. When you are working on deals in multiple cities, scanning the large documents is much easier than Fedexing paper all over the place.
I couldn't find any comprehensive reviews on this product because of how new it was. Now that I've owned it for a couple of months, I figure I better post one myself to help out those who are looking at this machine.
After running the machine for a couple of months I am quite happy with it and it is running well. Basic setup of the machine out of the box was very simple with easy visual instructions and tabs. Out of the box I could do color copies, black and white copies, and faxing. Setting up the printer driver over the network was very simple too. Setting up the network scanning and scan-to-email functions involved a bit more pain.
PERFORMANCE BY FEATURE-
COPIES - It makes great black and white copies and decent color copies. Copying is simple, Green button for a color copy, Grey button for B/W copy. You can copy multiple pages via the document feeder or lift the lid and copy something odd sized on the flatbed. My only gripe is that you have to wait for the unit to warm up before hitting the copy button. It would be great if I could just put the document in the feeder, hit the button and walk away, instead of staring at it while it warms up. But it does warm up quickly. Sleep settings for the copier are selected in the web-based control panel.
FAX- Its a fax, I don't know what else to say. It works fine for me, but I don't use the fax function that much.
PRINTER- I can print from my wireless laptop, sweet! The printer setup on the network was relatively simple. I installed the driver, the software found the printer and configured itself and I was up and running. I found that print quality was too thin on the regular setting, I changed it to BEST quality in the printer driver and it looks great now.
My only gripe with the printer function is the additional Software Samsung installs. They included this program called Dr. Printer or something like that, supposed to troubleshoot printer problems. However, it doesn't support the network printing at all. I had the network printing setup perfectly, but I was curious what the Dr. Printer software did. So I ran it, it says "I found and fixed the problem". It had totally deleted all of my network printer settings and set the printer up as local USB connected printer. So I had to reinstall the whole network printing thing again. Damn my curiousity.
SCANNING- You can scan from the flatbed or the auto feeder in either legal or letter size. You can either send the document as an e-mail directly from the machine or send it directly to your computer. Sounds great, unfortunately it won't do all of these things without being set up first.
Scanning direct to e-mail on this machine is my favorite feature, but it was also the hardest damn thing to initially set up. The network scanning feature (scan to your computer instead of e-mail direct from the machine) was much easier to setup.
SCANNING, TWO DIFFERENT WAYS--
SCANNING TO YOUR COMPUTER VIA THE NETWORK- This function requires the installation of software and it also requires your computer to be on when you are scanning. I found this feature reasonably easy to setup. You push scan, network scan, and then select a destination for the scan on your computer... such as Adobe Acrobat, or particular folders you setup. The scan then magically launches the application on your computer and the document is right in front of you ready to be e-mailed or manipulated.
BUT, each network scan destination can only handle one setup. That means the paper size, resolution and color/BW settings are written in stone for each preset. Which drove me crazy because the only application I use is Acrobat. I got around this by setting up seperate preset folders for the type of scan I was doing, like "Color Legal" "B/W Letter". The good part about doing this is that I don't have to hunt for the file regardless of what folder it goes to because Acrobat automatically launches with the scan open on the screen. From there I usually e-mail or save it where I want it to go.
SCAN DIRECTLY TO E-MAIL FROM THE MACHINE- The direct "scan to e-mail" function was the hardest thing to setup. You have to have an actual POP e-mail address for your scanner, which is how it sends PDFs or JPGs of TIF files directly from the box. Getting an e-mail account setup is simple enough, but the control panel won't recognize the servers by name, for example standard pop mail server names list POP.GMAIL.COM. Instead you have to actually convert the server names into IP addresses (I found a website somewhere that did this) and insert that IP address into the control panel.
Once setup, the scan-to-email function works just as you'd expect. But it requires way too many key strokes on the machine to actually send the document. "Are you sure, Are you really sure, Are you really really sure?" (not exact quotes, but you get the idea)
I'm in my late-twenties with a background in the tech field, yet programming this direct-to-email function had me cussing and pulling my hair out. I imagine most people will setup the network scanning application and stop there. The network scanning application is actually a lot more versitile than the direct scan-to-email, even though it requires you to have your computer turned on. But using the network scanning the document just appears, then you can forward it to whatever e-mail you want via your computer (and keep your hair).OVERALL, I'll give it 4 stars. Revolutionary product, not quite all the bugs shaken out.
PROS:
Very quiet for a Color Laser- Color Laser machines generally sounds like jets taking off, but this unit isn't so bad. Its not silent, but not bad.
Easy setup out of the box for color laser copying and faxing.
Easy setup of printer drivers for printing through the network.
Only machine I found with color laser printing, an auto-document feeder and flatbed and robust scanning features.
CONS:
Small LCD Display with no backlight- No big deal if the room is well lit, but if its dark you can't see what you are doing.
Direct-to-Email Scanning feature is not worth the trouble it takes to configure. (Use the included Network Scanning software instead, you have to have your computer turned on but it is much easier!)One good firmware or software update would solve all of my cons, except the LCD display. But, overall I'm happy with my purchase.
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