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(More customer reviews)This is my third scanner within the past year.
First was the highly regarded Fujitsu Snapscan. It worked really well for about 6 months on normal letter size documents. But after that, the automatic paper feeder started grabbing more than one sheet at a time.
I cleaned it following instructions and even sent it in for service, but the problem only got worse. Even three sheet scans seized up in the middle when the feeder grabbed all three and jammed. I couldn't finish many jobs at all.
And forget about odd shaped docs - it would take them, but no matter how they went in, they scanned in wild, off center angles, making reading them nearly impossible. The scanner is now somewhere in the garage.
Next: a Brother multi-function center, purchased primarily for its scanner capabilities.
Except that it draws more than a thousand watts of power. And it blew up my battery back-up power system. Posts on the net indicated this wasn't a fluke, so that one went back.
So, now to the new Epson. Here's what I found:
1. After the first half dozen scans (during which the machine made scary loud groaning noises), it now runs very quietly and dependably. Guess I'll never know what those first ones were about, but I'm not worried about it.
2. The quality of the scans is excellent. I advise setting the software for light sharpening.
3. However, there is a little too much scanner interface involvement. You should be able to set all of the various choices (paper size; color vs. black and white; where to save it, etc) and then store that setting and tell the machine to just keep scanning that way until you change it. Instead, you have to approve it for every scan. It only takes a second, but it's annoying.
4. Ironically, the software doesnt stop at the one place you do want it to wait for you - after the scan and before saving, to give you a chance to rename it. It just numbers and saves the file automatically.
This is really dumb, as you have to reopen it and rename it each time(though you can set the software to automatically reopen the file where you keep the scans so it's one step less to do this).
I have to believe they'll fix this in a software update, as this is a new product. I've registered my vote on this and if you buy this product, you should too.
Other than that, I'm very happy with the scanner. It also works well with magazine articles as well as regular bond paper. It's not as fast as the Fujitsu and it requires a couple of extra steps per scan, but... this one works! (and really weird stuff can always go on the flatbed, which the Fujitsu didn't have)
I'm keeping this one and using it to start a project I've been wanting to do for a couple of years now: scan the contents of my file cabinets onto my hard drive.
After that, I'm gonna back it all up on another drive and toss out the originals.
Sweet.
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Epson GT-2500 Series Color Flatbed Scanner
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