Average Reviews:
(More customer reviews)This scanner uses LEDs as a light source and so has zero warm-up time. The paper feeding system is very fast and and handles irregular sheets and ragged corners with no trouble. The scanner itself beats the HP 5550C I've been using.
Epson's scanner interface is not to my taste but has presets for office and graphic professional scanning needs. What keeps it from getting highest marks is the abysmal customer service.
I couldn't get the twain driver to work under Windows Vista. The WIA driver did work, but doesn't support acquisition from the sheet feeder (which defeats the whole purpose of buying this scanner). Lack of sheet feeder support is a crippling blow to the usability of Paperport (which I have used for years). Epson should not be bundling software that their own product does not support.
I spent hours on the phone with three levels of Epson's technical support to no avail. They tried to pawn me off on Nuance to get Paperport support (Nuance's policy is that software bundled with hardware is supported by the manufacturer of the hardware!)
One of the technicians I spoke to did not even know that twain and WIA were different drivers. How can they possibly address my problem when they have such poor background in the product?
The answer of course, is that Epson's support is provided by a call center in India or some such place and the support people are reading canned responses off a computer screen.
The level two technicians knew nothing more that the level one technicians. After a lengthy conversation with a level three technician I was promised a resolution and a return phone call, which as you might guess, never happened.
In the end, I was left to my own devices and discovered a workaround. Scan using the Epson interface (which does support the document feeder) and set its destination directory to the main Paperport directory.
Then open Paperport and manage your documents from there. Not as good as scanning directly from within Paperport, but it gets the job done.
Click Here to see more reviews about: Epson WorkForce GT-1500 B11B190011 Document Imaging Scanner (White)
Get superior image quality and enhanced productivity from the WorkForce GT-1500 color document imaging scanner. This easy-to-use scanner offers the versatility you need to electronically archive important documents or share records with your workgroup. And, with 1200 x 2400 dpi resolution, it delivers truly amazing quality, so you can capture every detail all with easy, one-touch scanning. This powerful performer makes it easy to scan stacks of records, applications and forms. Use the high-capacity Automatic Document Feeder to quickly scan a variety of sizes up to 8.5x14. The WorkForce GT-1500 speeds through scans up to 20 pages per minute, giving you more time to tackle other tasks. And, it not only offers greater productivity, it ensures more efficient operation. With innovative ReadyScanTM LED technology, theres no warmup time required. Best of all, this earth-friendly LED technology does not include any mercury, and it reduces power consumption. The smart choice for all your document imaging needs, the WorkForce GT-1500 includes a powerful software package. ABBYY FineReader Sprint Plus OCR allows you to create editable text from scans, while ScanSoft PaperPort makes it easy to organize all your documents. Use Epson Scan to create multi-page PDFs, or to copy or send scans as e-mail attachments. Its all right at your fingertips with the WorkForce GT-1500, a powerful performer available at an amazing value.
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