12/20/2011

HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA) Review

HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA)
Average Reviews:

(More customer reviews)
Having owned an HP 3330 multifunction (from 2002) I thought this new 2006 model can only be better. Well, it is in some ways....I guess.
The 3390 adds duplex printing and has a built-in JetDirect for network based printing and sharing, but other than that it doesn't seem to be any different than the recently discontinued 3380. And for that matter its not a whole lot different than the 4 year old 3330. Fairly sad product innovation on HP's part considering that the competition is offering some credible new features in this class of product.
Comparing the new Brother 8860DN and the HP 3390 side by side proves the Brother is superior in most things. Since this is an HP 3390 review, I'll refer you to my Brother 8860 review for more details.
Its not all doom and gloom with the 3390, I just feel for the $700 price they are asking, HP could have added a bit more innovation.
Things missing from the HP that I wish were included:
1) duplex scanning from document feeder
2) faster scanning (its S-L-O-W)
3) a legal size scan glass (realtors still use legal paper)
4) fax forward to email
Other annoyances:
The 3390 has only been out for a few weeks, however they've already revisioned the software from V1.0 to V1.1 and now V2.0. HP has also released two firmware updates in that tims as well. Sounds good, assuming all problems are resolved, however they are not! In the couple days I used this printer, I found the following issues:
1) the TWAIN interface for the scanner will often give warning messages about the document feeder and these warnings don't make sense. Bypassing them resolves the problem. Plus the TWAIN interface counts the pages backwards (ex: 6 of 2 instead of 2 of 6).
2) I have experienced issues where printing a document from Word will cause all text to be truncated on the paper.
3) TWAIN interface will not work with the Windows XP built-in fax program.
4) If you turn off your 3390 the HP toolbox program will sometimes hang.
So, all in all its a decent machine. For anyone looking for a no nonsense multifunction this will do the job. For $200 less you can also get the Brother 8860 that will do everything the same plus more.

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The HP LaserJet 3390 All-in-One Printer/Copy/Scanner is a revolutionary office machine that prints, copies, faxes, and scans. Its versatility, productivity, fast performance, and legendary HP reliability make it a must for every business. The LaserJet 3390 offers high-quality black-and-white printing, black-and-white copying, black-and-white faxing, and black-and-white and color scanning. Supremely efficient and incredibly convenient, this all-in-one unit will help increase office productivity. The Performance You Need The LaserJet 3390 is designed to let you accomplish more work in less time. This system makes high-quality copies and prints at speeds of up to 22 pages per minute (ppm), so it won't hold you up or slow down your busy workday. In fact, the LaserJet 3390 delivers fast first-page out speeds of less than 11 seconds when copying, and less than 8.5 seconds when printing so you won't waste valuable time waiting for output. In other words, with the LaserJet 3390 you can pick up your completed job before most other devices have even begun to warm up! You'll also enjoy superior quality with genuine HP cartridges. With HP Smart printing technology, the HP print cartridge and the device work together to achieve consistent, outstanding print quality, enhanced reliability, and a system that is easy to use, manage, and maintain. Automatic alerts let you know when the cartridge is low or out, and you can depend on convenient online ordering with HP SureSupply. The enhanced finishing features also allow for greater flexibility while standard automatic two-sided printing helps you conserve paper. Plus, this compact desktop product multi-tasks; if someone is printing or copying, you can still receive that important fax you've been waiting for. The Productivity You Deserve The LaserJet 3390 lets you maintain your momentum with an optional 250-sheet input tray that offers a total input capacity of up to 500 sheets. This high capacity means you can print more pages with less intervention and depend on the product to be ready when you need it. The LaserJet 3390 also effortlessly handles your volume demands with a 64 MB memory (expandable to 192 MB), 4 MB FAX memory, and a fast, reliable engine. This machine can truly take on even your biggest, most complex jobs. Plus, for optimum convenience and to save you time, the HP ToolboxFX lets you interact with the LaserJet 3390 from the comfort of your own desk, with configuration, status, and support for every feature. The LaserJet 3390 prints complex documents with built-in support for HP PCL5e, HP PCL6, and HP postscript level 3 emulation. You can also easily and reliably connect multiple users with standard 10/100Base-T Ethernet networking or take advantage of easy direct connections with the hi-speed USB 2.0 port. Speed, Connectivity, and Included Software The LaserJet 3390 gives you many time and money saving options, while delivering optimum productivity. The fast print speed of up to 22 ppm, as well as the monthly volume of up to 10,000 pages, ensures that you won't waste time either waiting for jobs or continually replacing paper. The print quality is up to 1200 x 1200 dpi so you can count on the sharpness of your documents. Fast and reliable, the fax machine speed dials up to 120 numbers and 119 group dials and has a resolution up to 300 x 300 dpi. To help ensure that all your copies are clear and readable, the copier can be adjusted to reduce/enlarge each document from 25 to 400 percent while the scanner offers a hardware resolution of up to 19200 dpi. The LaserJet 3390 comes with a variety of software to keep your system running smoothly. The software package includes: HP ToolboxFX, HP LaserJet Scan, TWAIN 1.9 or WIA scanner drivers, HP LaserJet Fax, HP Fax Setup Wizard, Readiris PRO text recognition software (not installed with other software, separate installation required), printer drivers (HP PCL 5e, HP PCL 6, HP PostScript Level 3 emulation), installer/uninstaller, and for Macintosh users, HP Director. The LaserJet 3390 comes with a one-year limited warranty.
What's in the Box HP LaserJet 3390 printer/copy/scanner, power cord, HP LaserJet Q5949A black print cartridge, getting started guide, support flyer, CD-ROMs (software and documentation), control panel faceplate, ADF input support, and phone cord.

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