Average Reviews:
(More customer reviews)I am a 10 year user of the Visioneer Strobe line of scanners. When my first one died, I purchased the cool new XP100. It was cool, but didn't work very well at all and I went back to the strobe. Now it was time to get a new scanner -- the XP 300. Sound promising, but I found they removed all kinds of features and there is a flaw in the paper return mechanism that they know about, but keep shipping the product. Firt, the paper return. When you push it to the open position, it is supposed to return the paper to you, but instead, it just keeps feeding the paper out the back rather than back to you. Visioneer reports this is a known problem, but still promote this feature in their manuals and marketing. As for the drivers, when you use the One Touch 4.0 driver, it uses a very old version of the Adobe Acrobat conversion utility (v.1.2). The issue with this is that when Paperport picks up the scan, it thinks all scans come in at 150dpi and 24bit color. The problem is that unless the image is at least 200dpi, Paperport won't let you manipulate the image in page view mode (rotate individual pages, despeckle, straighten, etc.). Also, they removed the ability to set the delay to begin automatically scanning. The issue is that it begins to scan so fast that it misfeed the top couple of inches of the paper and causes distorted scans at the top. Further, it is extrememly hard (as on the XP100) to get a piece of paper lined up quickly. With the old Stobes, the paper path was conducive to quickly inserting paper, but with the XP300, you have to align it perfectly or the paper guides snag the paper.
All of this creates too much frustration for me. I was advised to downgrade to the XP200, which retains all of the features and functionality of yesteryear. They really took two steps backwards with this product. It is a shame!
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